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My welcome bonus is still on hold?

To benefit from the welcome bonus and to change the status of your balance from suspended to confirmed, you must make a purchase from one of the stores where cashback deals are available with at least $ 25 = 400 EGP or its equivalent in your currency. When making a purchase, your reward will be confirmed once the value of the cashback balance is confirmed.

You will get the reward amount, the product you ordered, and the cashback balance all at once.